{"id":1362,"date":"2025-11-26T21:55:31","date_gmt":"2025-11-27T02:55:31","guid":{"rendered":"https:\/\/hotwny.org\/?page_id=1362"},"modified":"2026-05-01T20:03:14","modified_gmt":"2026-05-02T00:03:14","slug":"non-discrimination","status":"publish","type":"page","link":"https:\/\/hotwny.org\/?page_id=1362","title":{"rendered":"Non-Discrimination"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1362\" class=\"elementor elementor-1362\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ed0dd0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ed0dd0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c83e596\" data-id=\"c83e596\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9755e3 elementor-widget elementor-widget-spacer\" data-id=\"b9755e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ca65790 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ca65790\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d7e8edf\" data-id=\"d7e8edf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d10031a elementor-widget elementor-widget-text-editor\" data-id=\"d10031a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Civil Rights &amp; Non-Discrimination<\/b><\/p><p><span style=\"font-weight: 400;\">Help On The Way, Inc. (HOTW) is committed to providing transportation services free from discrimination. As a subrecipient of Federal Transit Administration (FTA) funding through the New York State Department of Transportation (NYSDOT), HOTW complies with Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act, the Age Discrimination Act, and all related federal and state civil rights laws.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b2affa6\" data-id=\"b2affa6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8013ff elementor-widget elementor-widget-text-editor\" data-id=\"a8013ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Derechos Civiles y No Discriminaci\u00f3n<\/b><\/p><p><span style=\"font-weight: 400;\">Help On The Way, Inc. (HOTW) se compromete a proporcionar servicios de transporte libres de discriminaci\u00f3n. Como subreceptor de fondos de la Administraci\u00f3n Federal de Tr\u00e1nsito (FTA) a trav\u00e9s del Departamento de Transporte del Estado de Nueva York (NYSDOT), HOTW cumple con el T\u00edtulo VI de la Ley de Derechos Civiles de 1964, la Ley de Estadounidenses con Discapacidades de 1990 (ADA), la Secci\u00f3n 504 de la Ley de Rehabilitaci\u00f3n, la Ley de Discriminaci\u00f3n por Edad y todas las leyes federales y estatales de derechos civiles relacionadas.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9be9b62 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9be9b62\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a88b194\" data-id=\"a88b194\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1678705 elementor-widget elementor-widget-text-editor\" data-id=\"1678705\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b style=\"font-style: inherit;\">Notice to the Public<\/b><\/p><p><b><i>Notifying the Public of Rights under Title VI and the ADA <\/i><\/b><\/p><p><span style=\"font-weight: 400;\">Help On The Way, Inc. operates its programs and services without regard to race, color, or national origin, in accordance with Title VI of the Civil Rights Act of 1964, and for persons with disabilities under the Americans with Disabilities Act of 1990. Any person who believes they have been aggrieved by any unlawful discriminatory practice under Title VI or the ADA may file a complaint with Help On The Way, Inc.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8ee73e6\" data-id=\"8ee73e6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b69dcb8 elementor-widget elementor-widget-text-editor\" data-id=\"b69dcb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Notificaci\u00f3n al P\u00fablico<\/b><\/p><p><b><i>Notificaci\u00f3n al P\u00fablico sobre los Derechos bajo el T\u00edtulo VI y la ADA<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">Help On The Way, Inc. opera sus programas y servicios sin distinci\u00f3n de raza, color u origen nacional, de conformidad con el T\u00edtulo VI de la Ley de Derechos Civiles de 1964, y para personas con discapacidades bajo la Ley de Estadounidenses con Discapacidades de 1990. Cualquier persona que crea que ha sido perjudicada por una pr\u00e1ctica discriminatoria ilegal bajo el T\u00edtulo VI o la ADA puede presentar una queja ante Help On The Way, Inc.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-38f88c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"38f88c6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-58f21ea\" data-id=\"58f21ea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-11b2baf elementor-widget elementor-widget-text-editor\" data-id=\"11b2baf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>For more information on HOTW&#8217;s Title VI \/ ADA program, the obligations under federal civil rights law, and the procedures to file a complaint, contact:<\/b><\/p><p><b><br><\/b><\/p>\n<p><b>Theiborh Almanzar<\/b><br><span style=\"font-weight: 400;\">Chief Executive Officer<\/span><\/p>\n<p><b>Title VI &amp; ADA Coordinator<\/b><br><span style=\"font-weight: 400;\">1344 Southern Boulevard<\/span><br><span style=\"font-weight: 400;\">Bronx, New York 10459<\/span><br><span style=\"font-weight: 400;\">Phone: (718) 484-7810<\/span><br><span style=\"font-weight: 400;\">Email: <a href=\"mailto:complaint@hotwny.org\">complaint@hotwny.org<\/a><\/span><\/p>\n<p><br><\/p>\n<p><span style=\"font-weight: 400;\">A complainant may file a complaint directly with HOTW&#8217;s Title VI Coordinator using the procedures described below.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A complaint may also be filed with the New York State Department of Transportation Office of Diversity and Opportunity at:<\/span><\/p>\n<p><a href=\"https:\/\/www.dot.ny.gov\/main\/business-center\/civil-rights\/title-vi-ej\"><span style=\"font-weight: 400;\">https:\/\/www.dot.ny.gov\/main\/business-center\/civil-rights\/title-vi-ej<\/span><\/a><\/p><p><br><\/p>\n<p><span style=\"font-weight: 400;\">A complaint may also be filed directly with the Federal Transit Administration at:<\/span><\/p>\n<p><b>Federal Transit Administration<\/b><br><span style=\"font-weight: 400;\">Office of Civil Rights<\/span><br><span style=\"font-weight: 400;\">Attention: Title VI Program Coordinator<\/span><br><span style=\"font-weight: 400;\">East Building, 5th Floor &#8211; TCR<\/span><br><span style=\"font-weight: 400;\">1200 New Jersey Avenue, SE<\/span><br><span style=\"font-weight: 400;\">Washington, DC 20590<\/span><br><i><span style=\"font-weight: 400;\">If information is needed in another language, contact (718) 484-7810.<\/span><\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fe57476\" data-id=\"fe57476\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e0e523 elementor-widget elementor-widget-text-editor\" data-id=\"7e0e523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Para m\u00e1s informaci\u00f3n sobre el programa de T\u00edtulo VI \/ ADA de HOTW, las obligaciones bajo la ley federal de derechos civiles y los procedimientos para presentar una queja, comun\u00edquese con:<\/b><\/p>\n<p><b><br><\/b><\/p>\n<p><b>Theiborh Almanzar<\/b><br><span style=\"font-weight: 400;\">Director Ejecutivo<\/span><\/p>\n<p><b>Coordinador del T\u00edtulo VI y ADA<\/b><br><span style=\"font-weight: 400;\">1344 Southern Boulevard<\/span><br><span style=\"font-weight: 400;\">Bronx, Nueva York 10459<\/span><br><span style=\"font-weight: 400;\">Tel\u00e9fono: (718) 484-7810<\/span><br><span style=\"font-weight: 400;\">Correo electr\u00f3nico: <a href=\"mailto:complaint@hotwny.org\">complaint@hotwny.org<\/a><\/span><\/p><p><br><\/p>\n<p><span style=\"font-weight: 400;\">El querellante puede presentar una queja directamente al Coordinador de T\u00edtulo VI de HOTW usando los procedimientos descritos a continuaci\u00f3n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Una queja tambi\u00e9n puede presentarse ante la Oficina de Diversidad y Oportunidad del Departamento de Transporte del Estado de Nueva York en:<\/span><\/p>\n<p><a href=\"https:\/\/www.dot.ny.gov\/main\/business-center\/civil-rights\/title-vi-ej\"><span style=\"font-weight: 400;\">https:\/\/www.dot.ny.gov\/main\/business-center\/civil-rights\/title-vi-ej<\/span><\/a><\/p>\n<p><br><\/p>\n<p><span style=\"font-weight: 400;\">Una queja tambi\u00e9n puede presentarse directamente ante la Administraci\u00f3n Federal de Tr\u00e1nsito en:<\/span><\/p>\n<p><b>Federal Transit Administration<\/b><br><span style=\"font-weight: 400;\">Office of Civil Rights<\/span><br><span style=\"font-weight: 400;\">Attention: Title VI Program Coordinator<\/span><br><span style=\"font-weight: 400;\">East Building, 5th Floor &#8211; TCR<\/span><br><span style=\"font-weight: 400;\">1200 New Jersey Avenue, SE<\/span><br><span style=\"font-weight: 400;\">Washington, DC 20590<\/span><br><i><span style=\"font-weight: 400;\">Si necesita informaci\u00f3n en otro idioma, comun\u00edquese al (718) 484-7810.<\/span><\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e42cd1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e42cd1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4e1b2bf\" data-id=\"4e1b2bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6898595 elementor-widget elementor-widget-text-editor\" data-id=\"6898595\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: normal; color: #000000;\"><span style=\"font-size: 14pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; white-space: pre-wrap;\">How to File a Complaint<\/span><\/span><\/p><p><span style=\"font-weight: 400;\">If you believe you have been discriminated against by HOTW on the basis of race, color, national origin, or disability, you have the right to file a complaint. Complaints must be filed within 180 days of the alleged discrimination.<\/span><\/p><p><b>You may file a complaint in any of the following three ways:<\/b><\/p><p><b style=\"font-style: inherit;\">1. With Help On The Way, Inc. directly<\/b><\/p><p><span style=\"font-weight: 400;\">Complete the bilingual Title VI &amp; ADA Complaint Form (online or printable PDF, both linked in the Downloads section below).<\/span><\/p><p><span style=\"font-weight: 400;\">Or contact the Title VI &amp; ADA Coordinator by:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Phone:<\/b><span style=\"font-weight: 400;\"> (718) 484-7810<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email:<\/b><a href=\"mailto:complaint@hotwny.org\"><span style=\"font-weight: 400;\"> complaint@hotwny.org<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Mail:<\/b><span style=\"font-weight: 400;\"> 1344 Southern Boulevard, Bronx, NY 10459<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In person at the HOTW main office during business hours<\/span><\/li><\/ul><div><b>2<\/b>.\u00a0<span style=\"font-size: 15px; font-weight: bold;\">With the New York State Department of Transportation<\/span><\/div><p><span style=\"font-weight: 400;\">File a complaint with the NYSDOT Office of Diversity and Opportunity at:<\/span><\/p><p><a href=\"https:\/\/www.dot.ny.gov\/main\/business-center\/civil-rights\/title-vi-ej\"><span style=\"font-weight: 400;\">https:\/\/www.dot.ny.gov\/main\/business-center\/civil-rights\/title-vi-ej<\/span><\/a><\/p><p><b style=\"font-style: inherit;\">\u00a0<\/b><\/p><p><span style=\"font-style: inherit;\"><b>3.<\/b>\u00a0<\/span><b style=\"font-style: inherit;\">With the Federal Transit Administration<\/b><\/p><p><span style=\"font-weight: 400;\">Federal Transit Administration<\/span><\/p><p><span style=\"font-weight: 400;\">Office of Civil Rights<\/span><\/p><p><span style=\"font-weight: 400;\">Attention: Title VI Program Coordinator<\/span><\/p><p><span style=\"font-weight: 400;\">East Building, 5th Floor &#8211; TCR<\/span><\/p><p><span style=\"font-weight: 400;\">1200 New Jersey Avenue, SE<\/span><\/p><p><span style=\"font-weight: 400;\">Washington, DC 20590<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-47c5cf1\" data-id=\"47c5cf1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a9f62b elementor-widget elementor-widget-text-editor\" data-id=\"6a9f62b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: normal; color: #000000;\"><span style=\"font-size: 14pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; white-space: pre-wrap;\">C\u00f3mo Presentar una Queja<\/span><\/span><\/p><p><span style=\"font-weight: 400;\">Si cree que ha sido discriminado por HOTW por motivos de raza, color, origen nacional o discapacidad, tiene derecho a presentar una queja. Las quejas deben presentarse dentro de los 180 d\u00edas posteriores a la supuesta discriminaci\u00f3n.<\/span><\/p><p><b>Puede presentar una queja de cualquiera de las siguientes tres maneras:<\/b><\/p><p><b style=\"font-style: inherit;\">1. Directamente con Help On The Way, Inc.<\/b><\/p><p><span style=\"font-weight: 400;\">Complete el Formulario de Queja biling\u00fce del T\u00edtulo VI y ADA (en l\u00ednea o PDF imprimible, ambos enlazados en la secci\u00f3n de Descargas a continuaci\u00f3n).<\/span><br \/><span style=\"font-weight: 400;\">O comun\u00edquese con el Coordinador del T\u00edtulo VI y ADA por:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tel\u00e9fono:<\/b><span style=\"font-weight: 400;\"> (718) 484-7810<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Correo electr\u00f3nico: <\/b><a href=\"mailto:complaint@hotwny.org\"><span style=\"font-weight: 400;\">complaint@hotwny.org<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Correo postal:<\/b><span style=\"font-weight: 400;\"> 1344 Southern Boulevard, Bronx, NY 10459<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">En persona en la oficina principal de HOTW durante el horario de atenci\u00f3n<\/span><\/li><\/ul><div><b>2.<\/b>\u00a0<span style=\"font-size: 15px; font-weight: bold;\">Con el Departamento de Transporte del Estado de Nueva York<\/span><\/div><p><span style=\"font-weight: 400;\">Presente una queja ante la Oficina de Diversidad y Oportunidad de NYSDOT en:<\/span><\/p><p><a href=\"https:\/\/www.dot.ny.gov\/main\/business-center\/civil-rights\/title-vi-ej\"><span style=\"font-weight: 400;\">https:\/\/www.dot.ny.gov\/main\/business-center\/civil-rights\/title-vi-ej<\/span><\/a><\/p><p><b style=\"font-style: inherit;\">\u00a0<\/b><\/p><p><span style=\"font-style: inherit;\"><b>3.<\/b>\u00a0<\/span><b style=\"font-style: inherit;\">Con la Administraci\u00f3n Federal de Tr\u00e1nsito<\/b><\/p><p><span style=\"font-weight: 400;\">Federal Transit Administration<\/span><\/p><p><span style=\"font-weight: 400;\">Office of Civil Rights<\/span><\/p><p><span style=\"font-weight: 400;\">Attention: Title VI Program Coordinator<\/span><\/p><p><span style=\"font-weight: 400;\">East Building, 5th Floor &#8211; TCR<\/span><\/p><p><span style=\"font-weight: 400;\">1200 New Jersey Avenue, SE<\/span><\/p><p><span style=\"font-weight: 400;\">Washington, DC 20590<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d6f9905 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d6f9905\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-643a240\" data-id=\"643a240\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c29ef2f elementor-widget elementor-widget-text-editor\" data-id=\"c29ef2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Complaint Process and Timelines<\/b><\/p><p><span style=\"font-weight: 400;\">HOTW investigates every complaint it receives. The process and timelines are as follows:<\/span><\/p><p><b>Step 1:\u00a0 Intake.<\/b><\/p><p><span style=\"font-weight: 400;\">HOTW receives the complaint through any of the methods above and assigns it a tracking number in the appropriate complaint log (Title VI complaints are logged separately from ADA complaints).<\/span><\/p><p><b>Step 2:\u00a0 Acknowledgment within 10 business days.<\/b><\/p><p><span style=\"font-weight: 400;\">Within 10 business days of receipt, the complainant will receive written acknowledgment that the complaint has been received and is under review.<\/span><\/p><p><b>Step 3:\u00a0 Investigation and written disposition within 60 calendar days.<\/b><\/p><p><span style=\"font-weight: 400;\">HOTW conducts a full investigation and provides a written disposition (closure letter or letter of finding) to the complainant within 60 calendar days of receipt.<\/span><\/p><p><b>Step 4:\u00a0 Right to additional review.<\/b><\/p><p><span style=\"font-weight: 400;\">If the complainant disagrees with HOTW&#8217;s decision, they have the right to submit additional information for reconsideration within 7 calendar days of receiving the final written decision, or to file a complaint externally with NYSDOT or the FTA at any time.<\/span><\/p><p><b>No retaliation.<\/b><\/p><p><span style=\"font-weight: 400;\">HOTW will not retaliate against any individual who files a complaint, participates in an investigation, or otherwise asserts their rights under Title VI, the ADA, or related civil rights laws.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fa2debf\" data-id=\"fa2debf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65e42a4 elementor-widget elementor-widget-text-editor\" data-id=\"65e42a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Proceso y Plazos de Quejas<\/b><\/p><p><span style=\"font-weight: 400;\">HOTW investiga cada queja que recibe. El proceso y los plazos son los siguientes:<\/span><\/p><p><b>Paso 1: Recepci\u00f3n.<\/b><\/p><p><span style=\"font-weight: 400;\">HOTW recibe la queja a trav\u00e9s de cualquiera de los m\u00e9todos anteriores y le asigna un n\u00famero de seguimiento en el registro de quejas correspondiente (las quejas del T\u00edtulo VI se registran por separado de las quejas de la ADA).<\/span><\/p><p><b>Paso 2: Acuse de recibo dentro de 10 d\u00edas h\u00e1biles.<\/b><\/p><p><span style=\"font-weight: 400;\">Dentro de los 10 d\u00edas h\u00e1biles posteriores a la recepci\u00f3n, el querellante recibir\u00e1 un acuse de recibo por escrito confirmando que la queja ha sido recibida y est\u00e1 bajo revisi\u00f3n.<\/span><\/p><p><b>Paso 3: Investigaci\u00f3n y disposici\u00f3n por escrito dentro de 60 d\u00edas calendario.<\/b><\/p><p><span style=\"font-weight: 400;\">HOTW realiza una investigaci\u00f3n completa y proporciona una disposici\u00f3n por escrito (carta de cierre o carta de hallazgo) al querellante dentro de los 60 d\u00edas calendario posteriores a la recepci\u00f3n.<\/span><\/p><p><b>Paso 4:\u00a0 Derecho a revisi\u00f3n adicional.<\/b><\/p><p><span style=\"font-weight: 400;\">Si el querellante no est\u00e1 de acuerdo con la decisi\u00f3n de HOTW, tiene derecho a presentar informaci\u00f3n adicional para reconsideraci\u00f3n dentro de los 7 d\u00edas calendario posteriores a recibir la decisi\u00f3n final por escrito, o a presentar una queja<\/span><\/p><p><span style=\"font-weight: 400;\">externamente ante NYSDOT o la FTA en cualquier momento.<\/span><\/p><p><b>Sin represalias.<\/b><\/p><p><span style=\"font-weight: 400;\">HOTW no tomar\u00e1 represalias contra ninguna persona que presente una queja, participe en una investigaci\u00f3n o de otro modo haga valer sus derechos bajo el T\u00edtulo VI, la ADA o las leyes de derechos civiles relacionadas.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-64acff7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"64acff7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-62cbcb0\" data-id=\"62cbcb0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7e332c elementor-widget elementor-widget-text-editor\" data-id=\"d7e332c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Language Assistance<\/b><\/p><p><b>Translation and interpretation services are available free of cost.<\/b><\/p><p><span style=\"font-weight: 400;\">HOTW takes reasonable steps to ensure meaningful access to its programs and services for individuals with limited English proficiency (LEP). Information about your rights and the complaint process is available in English and Spanish on this page and in our complaint form.<\/span><\/p><p><span style=\"font-weight: 400;\">HOTW employs bilingual English\/Spanish staff and drivers who can assist Spanish-speaking individuals throughout the complaint process and during the use of HOTW services. For other languages, or for accessible formats (large print, audio, or other), contact the Title VI &amp; ADA Coordinator at (718) 484-7810 or complaint@hotwny.org. HOTW will arrange interpretation or translation at no cost to you.<\/span><\/p><p><span style=\"font-weight: 400;\">Vital documents, including the Title VI Plan, Notice to the Public, and Complaint Form, are available in Spanish.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-50ced28\" data-id=\"50ced28\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9521291 elementor-widget elementor-widget-text-editor\" data-id=\"9521291\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Asistencia con el Idioma<\/b><\/p><p><b>Los servicios de traducci\u00f3n e interpretaci\u00f3n est\u00e1n disponibles sin costo.<\/b><\/p><p><span style=\"font-weight: 400;\">HOTW toma medidas razonables para garantizar el acceso significativo a sus programas y servicios para personas con dominio limitado del ingl\u00e9s (LEP). La informaci\u00f3n sobre sus derechos y el proceso de queja est\u00e1 disponible en ingl\u00e9s y espa\u00f1ol en esta p\u00e1gina y en nuestro formulario de queja.<\/span><\/p><p><span style=\"font-weight: 400;\">HOTW emplea personal y conductores biling\u00fces en ingl\u00e9s\/espa\u00f1ol que pueden ayudar a las personas que hablan espa\u00f1ol durante todo el proceso de queja y durante el uso de los servicios de HOTW. Para otros idiomas, o para formatos accesibles (letra grande, audio u otro), comun\u00edquese con el Coordinador del T\u00edtulo VI y ADA al (718) 484-7810 o complaint@hotwny.org. HOTW organizar\u00e1 la interpretaci\u00f3n o traducci\u00f3n sin costo para usted.<\/span><\/p><p><span style=\"font-weight: 400;\">Los documentos vitales, incluyendo el Plan de T\u00edtulo VI, la Notificaci\u00f3n al P\u00fablico y el Formulario de Queja, est\u00e1n disponibles en espa\u00f1ol.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ef6fc55 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ef6fc55\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9251a4f\" data-id=\"9251a4f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f04f46 elementor-widget elementor-widget-text-editor\" data-id=\"6f04f46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>ADA Accommodations &amp; Reasonable Modification Requests<\/b><\/p><p><span style=\"font-weight: 400;\">HOTW provides reasonable modifications to its policies, practices, and procedures to ensure that individuals with disabilities have meaningful access to our transportation services, in accordance with 49 CFR Section 37.169 and the Americans with Disabilities Act.<\/span><\/p><p><b>Who can request a modification:<\/b><\/p><p><span style=\"font-weight: 400;\">Any rider, family member, caregiver, support coordinator, or authorized representative.<\/span><\/p><p><b>How to request a modification:<\/b><\/p><p><b>You do not need to use the term &#8220;reasonable modification.&#8221; You only need to describe what you need to use the service.<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone: (718) 484-7810<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email: <a href=\"mailto:complaint@hotwny.org\">complaint@hotwny.org<\/a><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In person at HOTW&#8217;s main office during business hours<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Examples of modifications include, but are not limited to: door-to-door assistance, allowing service animals, accommodating mobility devices, adjusting communication formats, or other accommodations needed to access HOTW&#8217;s transportation services.<\/span><\/p><p><span style=\"font-weight: 400;\">HOTW responds to reasonable modification requests in a timely manner. If a request is denied, the requester will receive a written explanation and may file a complaint using the procedures above.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-91a4631\" data-id=\"91a4631\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd9e2b8 elementor-widget elementor-widget-text-editor\" data-id=\"dd9e2b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Adaptaciones de la ADA y Solicitudes de Modificaci\u00f3n Razonable<\/b><\/p><p><span style=\"font-weight: 400;\">HOTW proporciona modificaciones razonables a sus pol\u00edticas, pr\u00e1cticas y procedimientos para garantizar que las personas con discapacidades tengan acceso significativo a nuestros servicios de transporte, de conformidad con 49 CFR Secci\u00f3n 37.169 y la Ley de Estadounidenses con Discapacidades.<\/span><\/p><p><b>Qui\u00e9n puede solicitar una modificaci\u00f3n:<\/b><\/p><p><span style=\"font-weight: 400;\">Cualquier pasajero, familiar, cuidador, coordinador de apoyo o representante autorizado.<\/span><\/p><p><b>C\u00f3mo solicitar una modificaci\u00f3n:<\/b><\/p><p><b>No necesita usar el t\u00e9rmino &#8220;modificaci\u00f3n razonable.&#8221; Solo necesita describir lo que necesita para usar el servicio.<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tel\u00e9fono: (718) 484-7810<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Correo electr\u00f3nico: <a href=\"mailto:complaint@hotwny.org\">complaint@hotwny.org<\/a><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">En persona en la oficina principal de HOTW durante el horario de atenci\u00f3n<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Ejemplos de modificaciones incluyen, entre otros: asistencia de puerta a puerta, permitir animales de servicio, acomodar dispositivos de movilidad, ajustar formatos de comunicaci\u00f3n u otras adaptaciones necesarias para acceder a los servicios de transporte de HOTW.<\/span><\/p><p><span style=\"font-weight: 400;\">HOTW responde a las solicitudes de modificaci\u00f3n razonable de manera oportuna. Si se rechaza una solicitud, el solicitante recibir\u00e1 una explicaci\u00f3n por escrito y puede presentar una queja usando los procedimientos anteriores.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-83ba8a2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"83ba8a2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5914cf1\" data-id=\"5914cf1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d635aae elementor-widget elementor-widget-text-editor\" data-id=\"d635aae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Where This Notice is Posted<\/b><\/p><p><span style=\"font-weight: 400;\">In accordance with FTA Circular 4702.1B, HOTW posts the Title VI and ADA Notice to the Public in the following locations:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">On this website at www.hotwny.org<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In public areas of the HOTW main office at 1344 Southern Boulevard, Bronx, NY 10459<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inside all HOTW transit vehicles<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8371b82\" data-id=\"8371b82\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4014d27 elementor-widget elementor-widget-text-editor\" data-id=\"4014d27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>D\u00f3nde se Publica esta Notificaci\u00f3n<\/b><\/p><p><span style=\"font-weight: 400;\">De conformidad con la Circular 4702.1B de la FTA, HOTW publica la Notificaci\u00f3n al P\u00fablico sobre el T\u00edtulo VI y la ADA en los siguientes lugares:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">En este sitio web en www.hotwny.org<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">En \u00e1reas p\u00fablicas de la oficina principal de HOTW en 1344 Southern Boulevard, Bronx, NY 10459<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dentro de todos los veh\u00edculos de tr\u00e1nsito de HOTW<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f86011 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f86011\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a3012ed\" data-id=\"a3012ed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7e23281\" data-id=\"7e23281\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e2a433b elementor-widget elementor-widget-text-editor\" data-id=\"e2a433b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Download: <\/strong><\/p><p>HOTW Title VI \/ Nondiscrimination Policy Information about Title VI and related civil rights protections is available in English and Spanish. Additional languages will be provided on request, consistent with NYSDOT Title VI language access guidance.<\/p><p>If you believe you have been discriminated against in any HOTW program or service based<br \/>on one of the categories listed above, you have the right to file a Title VI and<br \/>Nondiscrimination complaint.<\/p><ul><li><a href=\"https:\/\/drive.google.com\/file\/d\/1lasUzNw6oVowGxTI_sP7HTk8AqPaTSLO\/view\">HOTW Title VI Plan 2025<\/a><\/li><li><a href=\"https:\/\/hotwny.org\/wp-content\/uploads\/2026\/04\/HOTW_Title_VI_ADA_Combined_Complaint_Form_-Rev.-4_26_2026-Google-Docs.pdf\">Title VI &amp; ADA Civil Rights Complaint Form<\/a><\/li><li><a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScmoDvv3OpMb34-QI_2zBWTM3AMLmYJsR4mDaqPdkRKu_-6mQ\/formResponse\">HOTW Title VI Complaint Google Form<\/a><\/li><li><a href=\"https:\/\/hotwny.org\/wp-content\/uploads\/2026\/05\/HOTW_Public_ADA_Notice_of_Rights_Rev.-April-2026.pdf\">HOTW_Public_ADA_Notice_of_Rights_Rev. April 2026<\/a><\/li><\/ul><div><div><b>Language assistance<\/b><\/div><div>\u00a0Information about your rights and the complaint process is available in English and Spanish. HOTW will provide information in other languages or accessible formats on request, consistent with Title VI and New York State DOT guidance for subrecipients.<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ccedebb\" data-id=\"ccedebb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4705658 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4705658\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11beaf4\" data-id=\"11beaf4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f8d9196 elementor-widget elementor-widget-spacer\" data-id=\"f8d9196\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Civil Rights &amp; Non-Discrimination Help On The Way, Inc. (HOTW) is committed to providing transportation services free from discrimination. As a subrecipient of Federal Transit Administration (FTA) funding through the New York State Department of Transportation (NYSDOT), HOTW complies with Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1293,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"give_campaign_id":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1362","page","type-page","status-publish","hentry"],"campaignId":"","_links":{"self":[{"href":"https:\/\/hotwny.org\/index.php?rest_route=\/wp\/v2\/pages\/1362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotwny.org\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hotwny.org\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hotwny.org\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hotwny.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1362"}],"version-history":[{"count":31,"href":"https:\/\/hotwny.org\/index.php?rest_route=\/wp\/v2\/pages\/1362\/revisions"}],"predecessor-version":[{"id":1453,"href":"https:\/\/hotwny.org\/index.php?rest_route=\/wp\/v2\/pages\/1362\/revisions\/1453"}],"up":[{"embeddable":true,"href":"https:\/\/hotwny.org\/index.php?rest_route=\/wp\/v2\/pages\/1293"}],"wp:attachment":[{"href":"https:\/\/hotwny.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}